Privacy policy

Last updated: January 12, 2026

Axlamp operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Axlamp is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Our business is located at 19520 NE 23rd Ave, Miami, Florida 33180, United States. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and payment confirmation.

  • Account information including your username, password, and security questions.

  • Transaction information including the items you view, put in your cart, or purchase/return.

  • Communications with us including customer support inquiries.

How We Use Your Personal Information

We use your personal information to:

  • Provide and Improve Services: Processing payments, fulfilling orders, and arranging shipping to your address.

  • Marketing: Sending promotional communications (you can opt-out anytime).

  • Security and Fraud Prevention: Detecting fraudulent or malicious activity to ensure a secure shopping experience.

  • Legal Reasons: Complying with applicable laws or responding to legal processes.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. For more details, you can visit the Shopify Consumer Privacy Policy.

Security and Retention

No security measures are perfect. We cannot guarantee "perfect security" for information in transit. We retain your personal information as long as necessary to maintain your account, provide Services, or comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access/Know what personal information we hold.

  • Delete or Correct your personal information.

  • Opt-out of the sale or sharing of your data for targeted advertising.

Contact Information

Should you have any questions about our privacy practices or this Privacy Policy, please contact our Customer Support team:

  • Phone: +1 (314) 669-8526

  • Email: info@axlamp.com

  • Business Address: 19520 NE 23rd Ave, Miami, Florida 33180, United States.