Refund policy

Refund & Return Policy

We want you to be completely satisfied with your purchase from AXLamp.

30-Day Return Policy
You may request a return within 30 days of receiving your item.

Eligibility for Returns

To be eligible for a return:

• The item must be unused
• The item must be in its original packaging
• Proof of purchase is required

Refund Process

Once we receive and inspect the returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery. We will arrange a replacement or refund.

Return Shipping

Customers may be responsible for return shipping costs unless the item is defective or incorrect.

For return requests, please contact:
support@axlamp.com